At Albany Windows, we want to ensure all our customers that they are working with a professional and reputable company. One of the best ways to do this is through third party accreditations. Membership of some of the leading industry organisations gives our customers peace of mind that they have chosen the best installers to improve their home. Here is some information about our accreditations and what they stand for.
TrustMark
The only government endorsed scheme designed to improve the standard of home improvements across the UK. TrustMark membership covers all types of home improvements from window and door replacements to full-scale home extensions and renovations. As a TrustMark registered trader, we are pledging to maintain the required high standards of technical ability, customer care, and ethical business practices.
FENSA
FENSA is the essential certification for UK window and door installers. FENSA approved installers can provide customers with a certificate that confirms that the installation meets current building regulations requirements, is registered with the local council, and is covered by an insurance backed guarantee policy. All Albany installers are FENSA approved to ensure full confidence for all our customers.
Which? Trusted Trader
Which? Trusted Traders are recognised across the glazing industry for reputation and trust. All customers can leave online feedback which helps to build a database of local installers who have been reviewed and recommended. Which? Trusted Traders are all rigorously assessed to ensure only the best installers are promoted through the scheme.
TGAS (The Glazing Arbitration Scheme)
The TGAS provide straightforward and impartial arbitration in case of a dispute between a customer and installer. In the unlikely event that you are not completely satisfied with an Albany installation, being members of the TGAS ensures that we have the tools in place to reach a satisfactory conclusion for both parties.
